RETURNS & REFUNDS OF JMDES PVT LTD
Our policy lasts 02 days. If 02 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, or hazardous materials.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items.
- Any Online / Offline Marketing / Promotional / Branding / Digital Packages after 24 hrs of Payment.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Book with obvious signs of use.
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of 15 days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at info@jmdes.in.
Sale items (if applicable)
- Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@jmdes.in and send your item to:
JMDES PVT LTD
No. 1, Jilla Sangh Godown, Nr. Dharti Avenue, Bh. Swaminarayan Temple, Opp. Gayatri Temple, Highway, Mehsana, Gujarat, India – 384002
Gifts
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
- If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
- To return your product, you should mail your product to:
JMDES PVT LTD
No. 1, Jilla Sangh Godown, Nr. Dharti Avenue, Bh. Swaminarayan Temple, Opp. Gayatri Temple, Highway, Mehsana, Gujarat, India – 384002
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.